FAQs

Effective starting 06/12/2022

Most recent update 07/27/2023

Session Prep

  • My rates are priced per hour, so you will decide how long the shoot will be upon booking.

  • The contracts you will sign prior to shooting with me outline the important subjects of working with me such as edits, payments, liability, and so on.

  • In some cases I will allow you to extend your session time. This will result in additional charges.

    Disclaimer: I may not always be able to accommodate time extension if we are booked in a commercial studio or if another session is booked following yours.

Fees/Deposit

  • The non-refundable retainer fee holds your spot to book the session with me. I do not block out my calendar date and time for the shoot until the retainer fee is paid.

    The non-refundable retainer fee will be deducted from your total session cost.

  • The remainder of the total cost is due no earlier than the day of the shoot. I use a two-part payment system to lock in your spot with the retainer fee and then pay the remainder of the cost the day of the shoot.

  • I factor the majority of travel fees into my costs of the package, if you are within a 30 mile radius.

    Any sessions beyond a 30 mile radius may be subject to travel fees.

Final Images/Digital Files

  • Each session will be given its own delivery date. Typically you will get your images within 1-2 weeks, but may be subject to change depending on my schedule.

    You will receive a high quality professionally edited gallery through Pixieset.

  • I am only responsible for your images up until 3 months after the shoot. After 3 months I clear space for other client work and am not liable for your files after that time frame. I highly suggest making one or more copies of the images to back up in case of technology failure.

  • No. I select the images that are the best composition, light, and pose.

    I offer an additional cost to have a 30-minute consultation session with me following your shoot to personally choose your images! Please see your sessions package pricing for details or email me natlacek@gmail.com

  • No unedited files will be given out at any point when working with me. I take the time to edit each individual image to my unique style of photography.

  • I will not take your images into photoshop to do any body alterations of any kind. I will do slight blemish touch ups on your face if needed or background fixes.

    I understand some clients like to have their skin retouched and others do not. With this, all clients get 10 free images to be re-edited or photoshopped one time only after the first gallery delivery. Any additional photos or edits preceding that will be subject to fees.

    If you would like a certain photoshop edit done with your images, please consult with me about what you would like done. I reserve the right to deny any photoshop request.

  • I have never had a client tell me they are unhappy with my images in my 5+ years of shooting. Please review my work and understand that your photos will result in the style of my shooting and editing as presented in my portfolio work.

    If there is a larger issue with the shoot please consult with me and I will do my best to accommodate your request.

Social Media/Marketing

  • I reserve the right to use any of the images for marketing, advertising, and commercial use for my business. Upon signing my contract you agree to this. Please understand this is my job and I must be able to present new clients with recent, updated work!

    If this is an issue, bring this to my attention before you sign the contract to shoot with me.

  • No. Any of the images that I return to you are eligible to be put on my website and/or social media.

    If there is an issue please consult with me immediately.

Other

  • If it rains and your shoot is booked for an outdoor location, I will gladly reschedule if your deposit has been paid. I understand that we are still living in a pandemic, and we are all at risk of getting sick. If your deposit has been paid, I will happily reschedule your session.

    If we booked a studio location and you need to reschedule, you will be subject to paying the studio rental fee.

  • Yes, I encourage it! We all need that extra support and hype-me-up person to be there for us and I love meeting new people!

Please note: I am not responsible for your transportation to and from the shoot location. If you are late, it will cut into your session time and will not be refunded for that time lost. My time is very valuable as is yours!